Privacy Policy

Welcome to Kids Katha ("Platform"), owned and operated by VAxpert Business Solutions ("Company," "we," "us," or "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our Platform.
This Privacy Policy complies with the General Data Protection Regulation (GDPR), Digital Personal Data Protection Act, 2023 (DPDP-India), California Consumer Privacy Act (CCPA), UK GDPR, Personal Information Protection and Electronic Documents Act (PIPEDA-Canada), and other applicable global privacy laws.

1. DATA CONTROLLER

1.1 For users in the European Economic Area (EEA), UK, and other jurisdictions, VAxpert Business Solutions is the data controller responsible for your personal data.
1.2 For inquiries related to data privacy, contact us at:
Email: info@kidskatha.com
Address: 32/470, Sector 3, Near KV-6, Pratap Nagar, Sanganer, Jaipur 302033

2. DATA WE COLLECT

When you use our Platform, we may collect the following categories of personal data:
2.1 Information You Provide
a. Account Information: Name, email address, phone number, date of birth, password.
b. Payment Information: Credit/debit card details, billing address (processed securely by third-party payment processors). Separate Privacy Policies may apply for each of our third-party service providers.
c. User Preferences: Subscription choices, audiobook preferences, language settings.
d. Customer Support Data: Queries, complaints, or interactions with our support team.

2.2 Automatically Collected Information
a. Device Information: IP address, browser type, operating system.
b. Usage Data: Pages visited, listening history, search queries.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies for analytics and improving user experience. You have the option to accept or deny or allow limited access to Cookies when visiting our website.
d. Location of the Device

2.3 Third-Party Data
We may receive personal data from:
a. Payment service providers.
b. Social media platforms (if you register via Google, Facebook, etc.).

3. PURPOSES OF DATA PROCESSING

We process your data for the following lawful purposes:
a. Legal Basis (GDPR)
b. Account creation and management
c. Contractual necessity
d. Subscription processing and payments
e. Contractual necessity
f. Providing personalized audiobook recommendations
g. Legitimate interest
h. Marketing and promotional communications
i. Consent
j. Fraud prevention and security monitoring
k. Legitimate interest/legal obligation
l. Compliance with legal obligations
m. Legal obligation
n. Customer support and inquiries
o. Legitimate interest

4. USER RIGHTS (GDPR, DPDP, CCPA, UK GDPR, PIPEDA)

You have the following rights regarding your personal data:
a. Right to Access: Request a copy of your data.
b. Right to Rectification: Correct inaccurate or incomplete data.
c. Right to Erasure: Request deletion of your data (subject to legal limitations).
d. Right to Restrict Processing: Request restricted processing under certain conditions.
e. Right to Data Portability: Obtain a copy of your data in a machine-readable format.
f. Right to Object: Object to processing based on legitimate interests.
g. Right to Withdraw Consent: Withdraw marketing or other consent-based processing.
h. Right to Lodge a Complaint: File a complaint with the data protection authority in your jurisdiction.
i. For data requests, email us at info@kidskatha.com

5. DATA SHARING AND DISCLOSURE

We do not sell personal data. However, we may share data with:
a. Service Providers: Payment processors, hosting providers, customer support services.
b. Legal Authorities: If required by law, regulatory request, or legal obligation.
c. Business Transfers: In case of a merger, acquisition, or asset sale.
d. Marketing Partners: Ordinarily Not shared with any third-party marketing companies. In the future if the same changes, you will be notified of the same and only with your consent.

6. INTERNATIONAL DATA TRANSFERS

We store and process data primarily in India. If data is transferred outside India/EEA, we ensure:
a. Adequate safeguards (Standard Contractual Clauses under GDPR).
b. Compliance with DPDP requirements for cross-border data transfers.
c. Secure mechanisms as per CCPA and PIPEDA.

7. DATA SECURITY

We implement industry-standard security measures, including:
a. Encryption: Secure data transmission via SSL/TLS.
b. Access Controls: Restricted access to sensitive data.
c. Anonymization & Pseudonymization: Where applicable.
d. Regular Security Audits: Routine assessments to protect user data.
e. However, no method is 100% secure. Users are responsible for safeguarding their login credentials.

8. COOKIES AND TRACKING TECHNOLOGIES

a. We use cookies to enhance user experience and analytics.
b. Essential Cookies: Required for platform functionality.
c. Analytics Cookies: Track usage patterns (Google Analytics, etc.).
d. Marketing Cookies: For personalized ads (only with consent).
e. Users can manage cookie preferences via their browser settings.

9. CHOICES YOU HAVE WHEN ACCESSING OUR PLATFORM

a. As described above, you can always choose not to provide certain information, but then you might not be able to access the full range of features of our Platform.
b. You can alter certain information provided by you.
c. You can delete your account. However, for complying with legal purposes, we will be retaining your data for a maximum period of 7 years, subject to territorial legislations.
d. If you do not wish to receive promotional emails, you can always unsubscribe from our newsletters and also change this from your account settings. If you are still not able to change this, you may contact the Grievance Officer’s details given at the end of this document.

10. DATA RETENTION POLICY

We retain user data for as long as necessary for the purposes stated in this policy. If an account is deleted, data is removed except where required by law. Transaction records may be retained for 7 years (legal compliance).

11. THIRD-PARTY LINKS

The Platform may contain links to third-party websites. We are not responsible for their privacy practices. Users should review third-party privacy policies before engaging with such sites.

12. CHILDREN’S PRIVACY

Our Platform is not intended for children under 18 without parental consent. If we discover data collected from a minor without verification, we will delete it immediately. Minors who access our platform are expected to use it under parental guidance. Any information of minors provided by the parents/guardians on our Platform shall be with their own consent and risk.

13. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Users will be notified of significant changes via email or platform notifications.

14. CONTACT US

For any privacy-related inquiries, please contact us at:
Email: info@kidskatha.com
Address: 32/470, Sector 3, Near KV-6, Pratap Nagar, Sanganer, Jaipur 302033